Privacy Policy for AskWebMed
Last Updated: 2024-08-12
Welcome to AskWebMed(“the site” or “website”), a service provided by Kinvectum AB, a company incorporated in Stockholm, Sweden. This Privacy Policy outlines how we at AskWebMed (“askwebmed.com”, “we”, or “us”) collect, use, share, and protect the information that you provide to us when you access or use our website and services. By using our website, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, please do not use our website or services.
1. Information We Collect
The personal information that you may be asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, address, email address, and telephone number.
2. How We Use Your Information
The information we collect, including but not limited to email communication, may be used for the following purposes:
– Provide, operate, and maintain our website, app, and services
– Improve, personalize, and expand our website, app, and services
– Understand and analyze how you use our website, app, and services
– Develop new products, services, features, and functionality
– Communicate with you regarding your inquiries, account status, updates, or promotional offers
– Send you mail, emails, and other communications and notifications
– Find and prevent fraud
We operate using the OpenAI API to provide AI chatbots for health-related discussions. This Privacy Policy does not apply to the information collected by these third parties. AskWebMed does not save or share any conversations you have with the AI Health Assistants, and no data is retained by us after your session ends. We encourage you to review the privacy policies of OpenAI to understand their information practices.
3. Data Retention
Emails and any information contained therein will be retained only as long as necessary to respond to your inquiry, provide support, and comply with legal obligations. We do not retain any data from conversations with the AI Health Assistant.
4. Social Media Interactions
Our website may contain links to our Facebook group or other social media platforms. Any information you share in these groups or on these platforms (such as your profile name, comments, and other interactions) may be visible to other group members and the public, depending on your privacy settings. Please note that these interactions are governed by the privacy policies of the respective social media platforms. AskWebMed does not collect or store any personal information from these interactions unless it is explicitly shared with us.
5. Log Files
AskWebMed follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
6. Cookies and Web Beacons
AskWebMed uses ‘cookies’. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
7. Security
We take reasonable steps to protect the confidentiality and security of any information you share with us via email. These measures include encryption and regular security audits. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
8. Children’s and Teenagers’ Privacy
AskWebMed is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that someone under 18 has provided us with any information, we will take immediate steps to delete that information as soon as possible.
9. Explicit Terms for AI Conversations
The AI Health Assistant on AskWebMed is designed for informational and educational purposes only. The information provided by the AI should not be used as a basis for any decision-making, particularly in healthcare contexts. Users are advised to consult a healthcare professional before taking any actions based on the AI’s responses. Please be aware that AI-generated information may not be completely accurate.
10. Third-Party Websites and Services
Our website and services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to the information collected by these third parties. We encourage you to review the privacy policies of these third-party websites and services to understand their information practices.
11. Your GDPR Rights
Solely to the extent applicable to us, if you are subject to General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, or “GDPR”) the GDPR, you may have certain rights and protections about the collection, sharing, and use of your Personal Information (or “Personal Data” as defined under the GDPR) including as follows:
– Right to Access Your Personal Data: You can ask us for a copy of the Personal Data we have about you.
– Right to Rectification/Correction: You can also ask us to change, correct, or update your Personal Data in certain cases, especially if it is inaccurate.
– Right to Erasure/Right to be Forgotten: You can ask us to stop using or erase all or some of your Personal Data (if we have no legal right to keep using it).
– Right to Data Portability: You can ask us for a copy of the Personal Data you provided to us in a commonly used and machine-readable format.
– Right to Object or Restrict Processing: You can object to or ask us to restrict processing under certain circumstances.
To protect your privacy and security, we may take reasonable steps to verify your identity before complying with any such requests.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email at koyar@kinvectum.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Last Updated” date at the beginning of this Policy. We encourage you to review this Policy periodically to stay informed about our information practices.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at:
Kinvectum AB
Stockholm, Sweden
Email: koyar@kinvectum.com
By using our website and services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.