Terms of Use

Terms of Use for AskWebMed

Last Updated: 2024-09-26

Welcome to AskWebMed (“askwebmed.com”, “we”, “our”, “us” or the “platform”), a service provided by Kinvectum AB, a company incorporated in Stockholm, Sweden. By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. Please read them carefully.

1. Informational Purposes Only

AskWebMed is an AI-powered health assistant designed to provide general health-related information content in preparation for healthcare appointments. We also facilitate access to online clinical telehealth services.

The information provided on this platform is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on AskWebMed.
  • Important: AskWebMed is not designed for emergency situations. In case of a health emergency, contact emergency services or consult a healthcare professional immediately.

2. No Medical Advice

The content provided by AskWebMed is for informational purposes only. The platform does not offer medical advice, diagnosis, or treatment. The AI Health Assistant is not a licensed healthcare provider and is not intended to replace the relationship you have with your healthcare provider.

  • Consult a healthcare provider before making any decisions related to your health based on the information obtained from AskWebMed.

3. Use of OpenAI API

AskWebMed utilizes the OpenAI API to power its AI Health Assistant. We have no way of accessing or viewing any of your conversations with the AI assistant. By using this platform, you acknowledge that OpenAI’s terms and policies are applicable to your use of the service.

  • While AskWebMed does not retain personally identifiable information (PII), any data processed by OpenAI through the use of this platform is subject to their terms and privacy practices. For more information, please review the OpenAI Terms and OpenAI Privacy Policy.

4. Limitation of Liability

Kinvectum AB, its affiliates, and its licensors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of AskWebMed or any content or services made available through the platform.

  • The information provided by AskWebMed is offered “as is” without any warranties of any kind, either express or implied. While reasonable steps are taken to ensure the security of the platform, absolute security cannot be guaranteed.

5. User Responsibilities

As a user of AskWebMed, you agree to use the platform responsibly and in compliance with all applicable laws and regulations. You are solely responsible for any actions you take based on the information provided by the platform.

6. Data and Information

Your submission of information through the Services is governed by AskWebMed’s Privacy Policy. By using the Services, you signify your acceptance of the Privacy Policy. If you do not agree to this policy, you should not use our services.

  • We may create non-identifiable “pooled or aggregate data” using data compiled by users of AskWebMed. This aggregate data will not be traceable to any individual user and may be used to improve the platform, develop new features, or for other lawful purposes.

7. Consent to Electronic Communications

By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements.

8. Consent to Non-Secure Communications

We may communicate with you via email and text message. Email and text messages are not secure, and AskWebMed cannot ensure the security or confidentiality of messages sent by these methods. If you do not want to exchange personal health information via email or text message, please discontinue use of the Service.

9. Third-Party Materials and Links

The Service may provide access to data, information, and materials made available by third parties (“Third-Party Materials”). Your use of Third-Party Materials is at your own risk and is subject to any additional terms, conditions, and policies applicable to such Third-Party Materials. We may partner with third-party affiliate programs that allow us to promote services or products through affiliate links.

  • No Personal Data Sharing: We do not share any personal data, including names or email addresses, with our affiliate partners.
  • User Interactions: Your interactions with third-party affiliate partners are subject to their terms and privacy policies. We encourage you to review their policies when engaging with their services via links on our platform. AskWebMed is not responsible for the content, privacy practices, or actions of third-party websites or services.
  • Limitation of Liability: AskWebMed is not liable for any actions taken by third-party affiliate partners accessible via this platform. Any claims, disputes, or issues arising from interactions with affiliate partners are between you and the third party. We disclaim any responsibility for third-party content, performance, or the privacy practices of affiliate partners.

10. Intellectual Property Rights

All content, features, and functionality on the platform—including but not limited to text, graphics, logos, images, and software—are the exclusive property of Kinvectum AB and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

  • You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes.
  • You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our platform without prior written consent from Kinvectum AB.

11. User Conduct

You agree not to:

  • Use the platform in any way that violates any applicable laws or regulations.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the platform.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the platform, the server on which the platform is stored, or any server, computer, or database connected to the platform.
  • Use any robot, spider, or other automatic device, process, or means to access the platform for any purpose, including monitoring or copying any of the material on the platform.

12. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the platform without notice for any reason, including, without limitation, any violation of these Terms of Use.

13. Disclaimer of Warranties

The platform is provided on an “as is” and “as available” basis without any warranties of any kind, express or implied. To the fullest extent permissible under applicable law, Kinvectum AB disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, non-infringement, and fitness for a particular purpose.

  • We do not warrant that the platform will be uninterrupted or error-free.
  • We make no representations or warranties regarding the use or the results of the use of the platform in terms of their correctness, accuracy, reliability, or otherwise.

14. No Class Actions or Representative Proceedings

You and AskWebMed waive the right to participate in any class action, class-wide arbitration, or any other representative or consolidated proceeding. Any dispute resolution proceedings will be conducted only on an individual basis.

15. Modifications to the Terms

Kinvectum AB reserves the right to modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting on this page with an updated date. Your continued use of AskWebMed following the posting of any changes constitutes your acceptance of those changes.

16. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Stockholm, Sweden.

17. Severability

If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of the Terms of Use will continue in full force and effect.

18. Entire Agreement

These Terms of Use constitute the entire agreement between you and Kinvectum AB regarding the platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the platform.

19. Contact Information

If you have any questions about these Terms of Use, please contact us at: koyar@kinvectum.com

Kinvectum AB

Stockholm, Sweden

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